Qualified Mental Health Specialist

POSITION SUMMARY

Responsible to provide mental health, substance abuse and/or dual treatment case management services in the school, home, office, or community location to fulfill the client’s goals and objectives and assist in the implementation and coordination of client activities. Provides group case management services as assigned. Additionally responsible for the timely and accurate completion of all associated case records.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, these include but are not limited to the following. Other functions may be assigned, and management retains the right to add or change the duties at any time. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Provide case management services for clients and their families

• Coordinate and/or deliver services to facilitate achievement of treatment plan goals and objectives

• Assist clients to improve problem solving skills

• Provide supportive care to include designing and facilitating case management groups

• Coordinating integrated services for clients that are participating in counseling and/or med/som services

• Assist clients when problems develop and refer identified concerns to local community support systems, the counselor/social worker, and/or supervisors

• Implements and educates clients on social skills, community resources, accessing self-help skills, parent education, facilitating groups, and overall treatment of the client through scheduling

• Follows up when a transition plan indicates additional services

• Assist clients in application for financial resources

• Providing complete and accurate documentation for case records, reporting on cases, assuring completion of intake and termination reports

• Prepare timely treatment plans and updates

• Keep timely progress notes and other records as necessary

SKILLS & ABILITIES

Education:  Required: HS Diploma, Associate degree or higher in social services related field.

Preferred: Bachelor’s degree or higher in social services related field and previous experience Willingness to continue training/education related addiction recovery and therapeutic regimens

Experience:  :  Social work-related experience for at least 1 year, Education in social work can be substituted for up to 6 months.

Computer Skills:  Basic phone, computer, electron skills (email, Microsoft Word, Microsoft Excel, Internet, Fax, Copier, etc.)

Certificates & Licenses: 

Other Requirements:

• Interpret a variety of instructions in written, oral, picture, or schedule form

• Deal with many variables and determine specific action

• Define problems, collect data, establish facts, and draw valid conclusions

• Exercise independent judgment and discretion

• Understand, interpret, and apply laws, rules, regulations to specific situations

• Complete routine forms

• Prepare accurate documentation

• Compile and prepare reports

• Respond per agency policy and procedures to routine inquiries from public and/or officials

• Communicate effectively

• Train or instruct others as assigned (i.e. new employee orientation/shadowing, etc.)

• Maintain records according to established procedures

• Handle sensitive or technical inquiries from contacts with officials and general public when appropriate

• Develop and maintain effective working relationships with peers, supervisors, co-workers, clients, stakeholders, and community members

• Appropriately distinguish when to resolve complaints and when to forward them to direct supervisor/effectively resolve complaints when appropriate

• Travel to and gain access to work site

PHYSICAL DEMANDS

• Frequent sitting, standing, and walking for 8–12-hour shifts

• Frequent use of fine motor skills to handle or feel objects, tools, or controls and ability to reach with hands and arms on a regular basis

• Intermittently required to lift objects weighing up to 20 pounds

• Consistently required to talk, hear, and/or speak

• Specific vision abilities required by this job include close vision and ability to adjust focus along with the ability to read, analyze, and interpret procedures and/or instructions

• Some assignments may require ability to have or arrange for dependable means of transportation to various locations, meetings, or community events.

WORK ENVIRONMENT

Work is performed primarily in office, individual owned and insured vehicles, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.