Full-Time / Part-Time
Case Manager
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, these include but are not limited to the following. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
Providing comfort care to patients and significant other(s)
Assuring cleanliness of patient rooms and accessible resource materials
Ordering, organizing, and stocking of educational materials from manufacturers and other resources in collaboration with multidisciplinary team
Patient flow coordination with all members of the team
Initial intake and ongoing patient information collection
Required documentation in an appropriate and timely manner
Patient education and observance of induction medication timing
Assisting patients in creating realistic goals toward achieving freedom from addiction
Ensuring accountability of treatment program/patient compliance
Ensuring compliance with HIPPA and CFR part 2 regulations
Patient and family/significant other education – including, but not limited to, proper and effective administration techniques, management of side effects, proper storage and protection of medication, recovery resources, support group, and counseling information
Medication counts and call-ins to pharmacy
Urine drug screen review and collaboration with team
Collaboration with healthcare providers outside of FCRC of Ohio to assure continuity of care
Collaboration with all members of the team to enhance patient experience & continuity of care
Assisting with physician education/compliance of company policies
Assist patients with referrals to community resources
SKILLS & ABILITIES
Education: High School Diploma. Willingness to continue training/education in addiction recovery and therapeutic regimens
Experience: Social work-related experience for at least 1 year, Education in social work can be substituted for up to 6 months.
Computer Skills: Basic phone, computer, electron skills (email, Microsoft Word, Microsoft Excel, Internet, Fax, Copier, etc.)
Certificates & Licenses: Chemical Dependence Counselor Assistant (Preferred or willing to obtain within 3 months of hiring.)
Other Requirements:
Excellent verbal and written communication skills
Ability to establish and maintain effective working relationships in a team environment
Ability to work with compassion for others regardless of race, cultural background, sexual orientation, religious beliefs, political beliefs, or any other issues that would be a potential therapeutic barrier to helping someone with addiction issues
Ability to effectively present information and respond to questions from patients and other members of a team.
Ability to continually multitask while maintaining a calm and professional demeanor
Ability to make simple math computations either manually or by machine
Ability to use independent judgement in prioritizing and carrying out assigned tasks with minimal supervision
Flexibility in availability for work which will include weekday, weekend, holiday, and evening hours.
PHYSICAL DEMANDS
Frequent sitting, standing, and walking for 8–12-hour shifts
Frequent use of fine motor skills to handle or feel objects, tools, or controls and ability to reach with hands and arms on a regular basis
Intermittently required to lift objects weighing up to 20 pounds
Consistently required to talk and/or hear
Specific vision abilities required by this job include close vision and ability to adjust focus along with the ability to read, analyze, and interpret procedures and/or instructions
Some assignments may require ability to have or arrange for dependable means of transportation to other clinic locations, meetings, or community events.
WORK ENVIRONMENT
Work is performed primarily in office, individual owned and insured vehicles, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.