Full-Time / Part-Time

Case Manager

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, these include but are not limited to the following. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

  • Providing comfort care to patients and significant other(s)

  • Assuring cleanliness of patient rooms and accessible resource materials

  • Ordering, organizing, and stocking of educational materials from manufacturers and other resources in collaboration with multidisciplinary team

  • Patient flow coordination with all members of the team

  • Initial intake and ongoing patient information collection

  • Required documentation in an appropriate and timely manner

  • Patient education and observance of induction medication timing

  • Assisting patients in creating realistic goals toward achieving freedom from addiction

  • Ensuring accountability of treatment program/patient compliance

  • Ensuring compliance with HIPPA and CFR part 2 regulations

  • Patient and family/significant other education – including, but not limited to, proper and effective administration techniques, management of side effects, proper storage and protection of medication, recovery resources, support group, and counseling information

  • Medication counts and call-ins to pharmacy

  • Urine drug screen review and collaboration with team

  • Collaboration with healthcare providers outside of FCRC of Ohio to assure continuity of care

  • Collaboration with all members of the team to enhance patient experience & continuity of care

  • Assisting with physician education/compliance of company policies

  • Assist patients with referrals to community resources

SKILLS & ABILITIES

Education:  High School Diploma. Willingness to continue training/education in addiction recovery and therapeutic regimens

Experience:  Social work-related experience for at least 1 year, Education in social work can be substituted for up to 6 months.

Computer Skills:  Basic phone, computer, electron skills (email, Microsoft Word, Microsoft Excel, Internet, Fax, Copier, etc.)

Certificates & Licenses:  Chemical Dependence Counselor Assistant (Preferred or willing to obtain within 3 months of hiring.)

Other Requirements:

  • Excellent verbal and written communication skills

  • Ability to establish and maintain effective working relationships in a team environment

  • Ability to work with compassion for others regardless of race, cultural background, sexual orientation, religious beliefs, political beliefs, or any other issues that would be a potential therapeutic barrier to helping someone with addiction issues

  • Ability to effectively present information and respond to questions from patients and other members of a team.

  • Ability to continually multitask while maintaining a calm and professional demeanor

  • Ability to make simple math computations either manually or by machine

  • Ability to use independent judgement in prioritizing and carrying out assigned tasks with minimal supervision

  • Flexibility in availability for work which will include weekday, weekend, holiday, and evening hours.

PHYSICAL DEMANDS

  • Frequent sitting, standing, and walking for 8–12-hour shifts

  • Frequent use of fine motor skills to handle or feel objects, tools, or controls and ability to reach with hands and arms on a regular basis

  • Intermittently required to lift objects weighing up to 20 pounds

  • Consistently required to talk and/or hear

  • Specific vision abilities required by this job include close vision and ability to adjust focus along with the ability to read, analyze, and interpret procedures and/or instructions

  • Some assignments may require ability to have or arrange for dependable means of transportation to other clinic locations, meetings, or community events.


WORK ENVIRONMENT

Work is performed primarily in office, individual owned and insured vehicles, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.